Receptionist

Life Transformation Counseling’s Purpose

Do you want to see lives transformed by providing a safe space to help people heal and experience wholeness, no matter their story?  Then Life Transformation Counseling is the team you’ve been dreaming of!

We believe that no person’s pain is insignificant or insurmountable.  We are committed to honoring an individual’s story, pace, and process – while empowering them to take the necessary steps to flourish as fully as they desire.

At Life Transformation Counseling, our team supports each other with the grace and empathy we need to thrive as professional change agents.  This includes everyone on our team, not just the therapists. 

   
Life Transformation Counseling serves a diverse base of clients, who are greeted and receive therapy in a safe and unbiased environment. We provide counseling for all ages and stages of life, from children to adults.

We offer individualized counseling for couples and family therapy to help all navigate through trauma, tragedy, and everyday struggles that can lead to anxiety, depression, and codependency.

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Qualifications You’ll Need:

• High School or Associate's Degree (minimum) 

• English speaking, bilingual preferred 

• Proficiency with Microsoft Office and Quickbooks 

• We will Offer Training on Proprietary Office Programs and Procedures

 

What You'll Do

• Cultivate a hospitable, welcoming environment for clients and staff 

  • Answer and return client calls

  • Greet incoming clients with warmth 

• Provide the administrative support needed by therapists

  • Process payment of client sessions

  • Book appointments as requested by therapists and/or clients.

  • Maintain a wait list for therapists.

  • Assist therapists in obtaining client files and information as needed

• Assist the growth of Life Transformation Counseling 

  • Work on special projects, as requested 

  • Enthusiastically support marketing efforts with candor

• Refer out to other counseling professionals and other types of professionals

• Log calls and tasks completed daily.

 

Skills You'll Need

• Proficient in Microsoft Office: Word and Powerpoint. Experience with Excel. 

• Will train on proprietary software in office

• Ability to maintain confidentiality

• Excellent communication 

• Effective administration 

• Understanding of cultural diversity

• Effective problem-solving 

 

What We'll Need From You

•  A true partnership

• Trustworthy Character 

  • Integrity, honesty, follow through

  • We need to trust that your “yes” is yes and your “no” is no 

• Intrinsic Motivation 

• Ability to multitask at the front desk between phone calls, e-mails, client care, and scheduling. 

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What You Should Know About the Position

The receptionist position at Life Transformation Counseling is about more than answering phones.  In many ways, you will set the tone for the office.  This is a valuable role worthy of excellence.  Our receptionist helps make our therapists even more effective by providing administrative support.  And this makes the therapy more effective, which infuses our community with greater health and healing.  

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Yes, there are tasks to be done.  Calls need to be answered and returned.  These responsibilities are essential in demonstrating the reliability people in pain need.  We want you to thrive in this role so that people can receive the support they need to thrive in our community.  

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At Life Transformation Counseling, every call you make and email you send will be a critical step in someone else’s journey of redemption.  

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The receptionist position is FULL_TIME (40 hrs/wk). 

Mon 9a-6p
Tues 12p-6:30p
Wed 9a-5p
Thurs 9:30p-6p
Fri 9a-5p

Starting salary will be $17/hr. 

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Why Work for Life Transformation Counseling?

We are resolutely committed to making a difference in our community.  We know the pain and frustration of living in a fractured world that longs for wholeness.  Our team has done the work and experienced the freedom and joy of deep, transformational healing.  

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The world needs people to show up and take bold action.  We believe redemption is possible – because we have seen it.  Felt it.  Lived it.  Does your heart long to help people grow, meet their goals, and create growth opportunities?  Then Life Transformation Counseling is the team you’ve been looking for.  

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Join a company that’s committed to making more than a dollar.  We’re committed to making a difference.  Together.  

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Are You Ready to Make Our Amazing Team Even Better?

To apply, please submit your resume, cover letter, and references by email or fax: 

ltcwesleychapel@gmail.com

Fax: (813) 374-7056